Frequently Asked Questions
Find answers to common questions about QUDOS clothing, sizing, shipping, and more.
QUDOS offers a comprehensive size range from XS to 3XL across most styles. Each product page includes a detailed size guide to help you find the perfect fit. Our garments are designed with a modern, relaxed fit that prioritizes both comfort and style.
Standard shipping within Australia typically takes 3-7 business days. Express shipping is available for 1-3 business day delivery. All orders over $150 qualify for free standard shipping Australia-wide.
We offer hassle-free returns within 30 days of purchase. Items must be unworn, unwashed, and in original condition with tags attached. Simply initiate a return through your account or contact our support team.
Sustainability is central to our brand values. We prioritize organic and recycled materials, work with ethical manufacturing partners, and use biodegradable packaging. Learn more about our commitment on our About page.
QUDOS is designed in Melbourne, Australia. Our headquarters and design studio are located in the heart of the city at 42 Collins Street, Melbourne VIC 3000.
Care instructions vary by fabric type. Most cotton items can be machine washed in cold water and tumble dried on low. Wool and delicate items should be hand washed or dry cleaned. Always check the care label inside your garment for specific instructions.
Yes, QUDOS digital gift cards are available in denominations from $50 to $500. They are delivered via email and can be redeemed online at checkout. Gift cards do not expire.
Orders can be modified or cancelled within 2 hours of placement. After this window, we begin processing for shipment. Please contact our customer service team as soon as possible if you need to make changes.
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are processed securely through encrypted payment gateways.
Our customer support team is available Monday through Friday, 9am to 5pm AEST. You can reach us via email at hello@qudosbrand.com or by phone at +61 3 9123 4567. We typically respond to emails within 24 hours.